Terms and Conditions

Last modified: October 25, 2025

1. Acceptance of Terms

By accessing or using the Brandgenie website, platform, AI tools, mock-up generator, or any related services (“the Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, you must immediately stop using the Site and all associated services.

2. Use of the Website

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of Brandgenie or any third party. In particular, you must not:

  • Upload or transmit any harmful, malicious, or disruptive code
  • Attempt to gain unauthorised access to the Site, accounts, data, or servers
  • Interfere with the operation, security, or performance of Brandgenie systems
  • Use the Site in any manner that violates applicable Australian laws

All AI-generated content, product recommendations, templates, and mock-up outputs are provided for business and personal use only and must not be resold, republished, bundled, or distributed without written permission from Brandgenie.

3. Intellectual Property Rights

All materials on the Site—including text, graphics, product imagery, AI interfaces, templates, mock-up tools, logos, branding, and software—are the property of Brandgenie or its licensors.

Unless expressly permitted, you must not:

  • Reproduce, copy, modify, or create derivative works
  • Distribute or publicly display any content
  • Reverse-engineer or attempt to extract underlying technology or AI models

Use of Brandgenie services does not grant you ownership or rights to any Brandgenie intellectual property.

4. Purchases and Payments

If you make a purchase through Brandgenie:

  • Prices are displayed in Australian dollars unless otherwise stated
  • You agree to provide accurate billing, delivery, and payment information
  • Orders may be subject to verification or additional approval

Digital assets (including templates, mock-ups, design files, and AI-generated content) are non-refundable once accessed or downloaded.

Brandgenie reserves the right to alter pricing or fees at any time.

5. Accounts and Access

When creating an account:

  1. You are responsible for maintaining the confidentiality of your username and password
  2. You agree that information you provide is accurate and up to date
  3. You accept responsibility for all activity conducted through your accountl

Brandgenie may suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent, abusive, or harmful behaviour
  • Attempt to misuse Brandgenie’s AI systems or platform

6. AI Tools, Mock-Ups & Automated Services

Brandgenie provides AI-powered search, recommendations, mock-ups, and virtual try-on features. By using these tools, you acknowledge and agree that:

  • AI outputs are generated automatically and may not always be accurate
  • Mock-ups are approximations and should not replace final production proofs
  • You are responsible for reviewing all outputs before placing an order

Brandgenie is not liable for decisions made based on AI recommendations or previews.

7. Limitation of Liability

Brandgenie provides the Site and all services “as is” without any warranty, express or implied. To the fullest extent permitted under Australian law, Brandgenie is not liable for:

  • Any direct, indirect, incidental, or consequential loss or damage
  • Loss of data, revenue, profits, or business opportunities
  • Errors, inaccuracies, delays, or interruptions in service
  • Security breaches beyond our reasonable control

Your sole remedy for dissatisfaction with the Site is to discontinue using it.

8. Third-Party Links and Integrations

The Site may include links to third-party websites or systems (including Promodata, Brandengine, payment gateways, or shipping partners). These sites are not controlled or endorsed by Brandgenie.

Brandgenie is not responsible for:

  • The content, accuracy, or practices of third-party websites
  • Any loss or damage arising from your use of third-party services

You use such sites at your own risk.

9. Changes to Terms

Brandgenie may amend or update these Terms at any time. Changes take effect immediately upon posting to the Site.

Continued use of the Site after updates constitutes acceptance of the revised Terms.

10. Suspension or Termination

We may suspend or terminate your access to the Site if:

  • You breach these Terms
  • You misuse our platform, AI tools, or intellectual property
  • Your actions pose a security or operational risk
  • Required by law

Upon termination, all rights granted to you under these Terms immediately cease.

11. Legal Compliance and Disclosure

Brandgenie may disclose personal information:

  • When required by Australian law or regulatory authority
  • To comply with a subpoena, court order, or legal process
  • To protect our rights, users, systems, or intellectual property

This clause operates in accordance with the Brandgenie Privacy Policy.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:
Brandgenie Support
Email: support@brandgenie.com.au